Terms and Conditions

MASTER TERMS & CONDITIONS

Whole Earth Group, LLC d/b/a Whole Earth Gifts
www.wholeearthgifts.com
Last Updated: June 4, 2026

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the websites, products, services, subscription programs, and rewards program operated by Whole Earth Group, LLC d/b/a Whole Earth Gifts (“Company,” “we,” “us,” or “our”) at www.wholeearthgifts.com and any associated domains or subdomains.

By accessing our website, placing an order, enrolling in a subscription, or participating in our rewards program, you agree to be bound by these Terms and all policies incorporated herein, including our Subscription Terms, Rewards Program Terms, and Privacy Policy. These documents form a single integrated agreement.

If you do not agree to these Terms in their entirety, you may not use our website or services.

2. Eligibility and Age Requirements

By using our website or placing an order, you represent and warrant that:

• You are legally capable of entering into binding contracts under applicable law;
• You meet the minimum age requirement to purchase, possess, and receive the products ordered, as determined by the laws of the jurisdiction to which your order is shipped;
• The products you are ordering are legal to purchase, possess, and receive at your shipping destination under applicable federal, state, county, municipal, and local law; and
• All information you provide, including name, address, date of birth, and payment information, is accurate, current, and complete.

Age and identity verification is required at checkout. Your provided identification must match your shipping address, billing information, and name. Orders where verification cannot be completed will not be processed.

Because applicable laws vary by jurisdiction and are subject to change, the Company does not maintain a permanent public list of restricted locations. It is your responsibility to confirm that your purchase is lawful at your shipping destination. We reserve the right to refuse or cancel any order where shipment would violate applicable law.

3. Account Responsibility

If you create an account, you are solely responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account. You agree to notify us immediately of any unauthorized use of your account.

Each individual may maintain only one account. Creating duplicate or secondary accounts to obtain promotional pricing, subscription discounts, rewards points, or any other benefit constitutes a material breach of these Terms and may result in account termination and forfeiture of associated benefits.

4. Orders, Pricing, and Payment

All orders are subject to acceptance, product availability, and verification. We reserve the right to refuse, cancel, or limit any order for any lawful reason, including but not limited to pricing errors, inventory limitations, failed verification, suspected fraud, or legal restrictions.

Prices are subject to change without notice. The price charged for any order is the price displayed at the time of checkout confirmation. We are not responsible for typographical errors in pricing.

5. Prohibited Conduct and Fraud Prevention

We maintain active fraud prevention measures to protect the integrity of our pricing, promotions, subscriptions, and rewards program. The following conduct is strictly prohibited:

• Creating multiple accounts to obtain promotional pricing, subscription discounts, referral bonuses, or rewards advantages;
• Using discount codes, promotional offers, or rewards points in ways that violate these Terms or their applicable restrictions;
• Manipulating, exploiting, or circumventing any pricing, billing, subscription, or fulfillment system;
• Providing false or misleading information during checkout, verification, or any account process;
• Initiating chargebacks or payment disputes for orders that were delivered as described and in accordance with these Terms; and
• Any conduct intended to obtain goods, services, or benefits through deception.

We reserve the right to suspend, restrict, or permanently terminate any account and to forfeit all associated benefits, points, and promotional pricing where fraud, abuse, or prohibited conduct is suspected or confirmed. Termination decisions are made at our sole discretion, consistent with applicable law.

6. Satisfaction Guarantee and Returns

6.1 Satisfaction Guarantee

We stand behind our products with a 100% Satisfaction Guarantee. If you are not completely satisfied with a qualifying purchase, you may return the product — including used product — for a full refund, exchange, or store credit, subject to the conditions below.

6.2 Return Conditions

• Returns must be postmarked within 30 days of the delivery date as confirmed by the carrier.
• To initiate a return, complete the return request form on our website prior to shipping.
• Ship your return to: Whole Earth Gifts, 4108 SW Green Oaks Blvd. #173176, Arlington, TX 76003.
• Upon receipt and review, we will process your refund, exchange, or store credit.

6.3 Exceptions

The Satisfaction Guarantee does not apply to:

• The first two orders under any new subscription enrollment (see Subscription Terms, Section 9);
• Orders where the return request is made after the 30-day return window;
• Situations where abuse of the guarantee is reasonably suspected; or
• Circumstances otherwise excluded under these Terms.

Nothing in this section limits any remedy required by applicable law.

7. Shipping and Delivery

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and transportation processes. Estimated delivery times are not guaranteed.

Shipping Protection is an optional coverage upgrade available at checkout. If purchased, we may replace, refund, or issue store credit for eligible orders confirmed lost, stolen, or damaged in transit, subject to reasonable verification. Customers who decline Shipping Protection acknowledge that recovery for carrier-related loss, theft, delay, or damage may be limited to remedies available directly through the carrier. We will make reasonable efforts to assist in any carrier claims process.

8. Intellectual Property

All website content, branding, product descriptions, educational materials, program names, logos, and other materials are owned by or licensed to the Company and are protected by applicable intellectual property law. You may not reproduce, distribute, modify, or exploit any Company content without prior written permission.

9. Disclaimers

Our products are sold for lawful purposes only. Nothing on our website constitutes medical advice, and no product is intended to diagnose, treat, cure, or prevent any disease or condition. We make no representations or warranties regarding the suitability of any product for any particular use.

Our website and services are provided “as is” without warranties of any kind, express or implied, to the fullest extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services.

Our total liability for any claim arising under these Terms shall not exceed the amount actually paid by you for the specific order giving rise to the claim.

11. Dispute Resolution and Arbitration

We prefer to resolve disputes informally. Before initiating any formal proceeding, you agree to contact us at support@wholeearthgifts.com and give us a reasonable opportunity to resolve the issue.

11.1 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms, your use of our services, or any product purchase shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, rather than in court.

11.2 Small Claims Exception

Either party may bring an individual claim in small claims court if the claim qualifies and remains in small claims court.

11.3 Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive the right to participate in any class action, class-wide arbitration, or representative proceeding.

11.4 Jury Trial Waiver

To the fullest extent permitted by law, you waive any right to a jury trial in connection with any dispute arising under these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration, you consent to exclusive jurisdiction in the state and federal courts located in Tarrant County, Texas.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the Last Updated date. Continued use of our website or services after updated Terms are posted constitutes your acceptance of the changes.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

15. Entire Agreement and Policy Hierarchy

These Terms, together with the Subscription Terms, Rewards Program Terms, and Privacy Policy, constitute the entire agreement between you and the Company. In the event of a conflict between documents, the following hierarchy applies:

1. Master Terms & Conditions
2. Subscription Terms
3. Rewards Program Terms
4. Privacy Policy

16. Contact Information

Whole Earth Group, LLC d/b/a Whole Earth Gifts

4108 SW Green Oaks Blvd. #173176
Arlington, Texas 76003

Phone: 1-888-695-7286

Email: support@wholeearthgifts.com

Website: www.wholeearthgifts.com

REWARDS PROGRAM TERMS

Whole Earth Group, LLC d/b/a Whole Earth Gifts
www.wholeearthgifts.com
Last Updated: June 4, 2026

These Rewards Program Terms govern participation in the Whole Earth Gifts rewards program and are incorporated into and subject to the Master Terms & Conditions. By making a purchase or otherwise earning rewards points, you agree to these Terms, the Master Terms & Conditions, and the Privacy Policy.

1. Program Overview

The Whole Earth Gifts Rewards Program (“Program”) allows eligible customers to earn points on qualifying activities and redeem those points for discounts on eligible purchases. Enrollment in the Program is automatic upon a customer’s first qualifying purchase.

Points have no cash value, do not constitute property, and are not transferable. Points are a revocable benefit, not a vested entitlement.

2. Earning Points

Points may be earned through qualifying activities as determined by the Company from time to time. Current and future earning opportunities may include, but are not limited to:

• Qualifying product purchases;
• Account creation or profile completion;
• Birthday recognition;
• Purchase anniversaries or loyalty milestones;
• Referrals of new customers;
• Product reviews; and
• Other promotional activities announced by the Company.

The Company reserves the right to determine which activities qualify for point earnings, to set and adjust earning rates, and to exclude certain products, transactions, or activities from rewards eligibility at any time without notice.

3. Redemption

• Points may be redeemed for discounts on eligible non-subscription purchases through the rewards system at checkout.
• Points may not be applied toward subscription purchases or subscription-related fees.
• In the event of any conflict between rewards benefits and subscription pricing, subscription terms take precedence.
• Redemption value, point ratios, and minimum redemption thresholds may be adjusted at any time without notice.
• Points redeemed in a transaction that is subsequently refunded or reversed may be deducted from your account.

4. Non-Stacking Rule

Rewards points may not be combined with subscription pricing, discount codes, promotional offers, sale pricing, or any other discount or benefit unless expressly authorized by the Company in writing. This restriction is a core condition of program participation.

5. Account, Transfer, and Expiration

• Points are non-transferable and may only be used by the account holder who earned them.
• Points may not be sold, gifted, assigned, or otherwise conveyed to any other person or entity.
• Points may expire due to account inactivity, at the Company’s discretion. Expiration rules, if any, will be posted in the rewards program dashboard.
• Points are forfeited immediately upon account termination for any reason.

6. Fraud and Abuse Prevention

The following conduct is strictly prohibited and may result in immediate point forfeiture, account suspension, or permanent termination:

• Creating multiple accounts to accumulate points;
• Generating referrals through self-referral, fake accounts, or automated means;
• Manipulating or circumventing the points system through any unauthorized method;
• Redeeming points obtained through fraudulent or prohibited activity; and
• Any conduct intended to exploit the Program for unintended gain.

We reserve the right to void points, reverse rewards transactions, and suspend or terminate accounts where abuse is suspected or confirmed, at our sole discretion.

7. Program Modifications and Discontinuation

We reserve the right to modify, suspend, or discontinue the Rewards Program, or any aspect of it, at any time without liability. This includes changes to earning rates, redemption values, qualifying activities, expiration rules, and program structure.

Material changes will be communicated through our website. Continued participation after changes are posted constitutes acceptance of the updated terms.

8. No Cash Value; No Property Rights

Points have no monetary value and may not be redeemed for cash under any circumstances. Points do not constitute property and create no legal entitlement. The Company’s decisions regarding point balances, eligibility, and redemption are final.

9. Contact Information

Whole Earth Group, LLC d/b/a Whole Earth Gifts

4108 SW Green Oaks Blvd. #173176
Arlington, Texas 76003

Phone: 1-888-695-7286

Email: support@wholeearthgifts.com

Website: www.wholeearthgifts.com

SUBSCRIPTION TERMS

Whole Earth Group, LLC d/b/a Whole Earth Gifts
www.wholeearthgifts.com
Last Updated: June 4, 2026

These Subscription Terms govern participation in the Whole Earth Gifts subscription program and are incorporated into and subject to the Master Terms & Conditions. By enrolling in a subscription, you agree to these Subscription Terms, the Master Terms & Conditions, and the Privacy Policy.

1. Subscription Program Overview

The subscription program provides automatic recurring deliveries of eligible products at a discounted subscription price. Available delivery frequencies are displayed at the time of enrollment and may include intervals of every two (2) weeks, one (1) month, six (6) weeks, two (2) months, or other intervals offered from time to time.

Subscriptions automatically renew at the selected frequency until cancelled in accordance with these Terms.

2. Eligibility

To enroll in and maintain a subscription, you must:

• Reside in a jurisdiction where the subscribed products may legally be sold, possessed, and shipped;
• Meet all applicable age requirements under federal, state, and local law at your shipping destination;
• Maintain a valid payment method on file; and
• Maintain an account in good standing under the Master Terms & Conditions.

We reserve the right to refuse, suspend, modify, or terminate any subscription where fulfillment would violate applicable law, where eligibility cannot be confirmed, or where account conduct warrants action under these Terms or the Master Terms & Conditions.

3. Automatic Billing and Authorization

By enrolling in a subscription, you authorize Whole Earth Group, LLC and its payment processors to automatically charge your selected payment method for each recurring order at the selected delivery frequency, plus applicable taxes and shipping charges.

Each successful recurring charge creates a new subscription order and authorizes shipment of the subscribed products. You are responsible for maintaining accurate billing, payment, and shipping information at all times.

4. Minimum Commitment Period

The subscription program requires a minimum of two (2) completed billing cycles before cancellation is available. This requirement is disclosed at the time of enrollment.

• Cancellation is not available during the initial two-cycle commitment period.
• The first two subscription orders are fulfilled and billed as scheduled regardless of any cancellation request submitted during this period.
• Once the second billing cycle has been successfully completed, you may cancel future renewals at any time.

Customers are encouraged to confirm satisfaction with a selected product through a one-time purchase before enrolling in a subscription.

5. Modifications, Pauses, and Skips

After enrollment, you may modify your active subscription at any time, including:

• Delivery frequency;
• Product selection;
• Product size or variation; and
• Other available subscription options.

Subscription pausing and order skipping are available at any time through your account dashboard, subject to system availability. Modifications, pauses, or skips submitted after a recurring payment has already been processed may not affect the order that has been billed.

6. Cancellation

After the two-cycle minimum commitment period is satisfied, you may cancel future subscription renewals at any time through your account dashboard or by contacting customer support at support@wholeearthgifts.com.

Cancellation takes effect upon processing and prevents future recurring charges. Any order that has already been successfully billed before a cancellation request is submitted will still be processed and shipped and is not subject to cancellation.

7. Subscription Pricing

• Eligible subscription orders receive the subscription discount displayed at enrollment.
• Subscription pricing may not be combined with discount codes, promotional codes, rewards points, store credit, sale pricing, storewide promotions, affiliate discounts, or any other offer unless expressly authorized by the Company in writing.
• Active subscriptions retain the subscription price in effect at enrollment. Future price increases will not apply to an active subscription unless the subscription is cancelled, terminated, or materially modified.
• If a subscription is cancelled and later restarted, the subscription pricing in effect at the time of re-enrollment will apply.
• Price-locked subscription benefits are personal to the original subscriber and may not be transferred, assigned, shared, or otherwise conveyed to any other person or entity.

8. Failed Payments

If a recurring payment fails, our payment processor may automatically retry the charge at intervals for up to three (3) days. If payment remains unsuccessful after the retry period, the subscription may be placed on hold, suspended, or cancelled at our discretion.

We reserve the right to cancel any subscription due to failed payments, excessive payment disputes, suspected fraud, account misuse, or other conduct that creates unreasonable business risk.

9. Returns and Satisfaction Guarantee

Subscription orders are eligible for coverage under our Satisfaction Guarantee beginning with the third subscription order. The first two subscription orders under any new enrollment are not eligible for the Satisfaction Guarantee.

This limitation does not apply to:

• Manufacturer defects confirmed by the Company;
• Incorrect products shipped by the Company; or
• Situations where a remedy is required by applicable law.

Beginning with the third subscription order, qualifying returns are subject to the return conditions set forth in the Master Terms & Conditions, Section 6.

10. Product Availability and Legal Compliance

Subscription enrollment does not guarantee perpetual availability of any particular product, formulation, size, variation, or delivery frequency. We may modify, suspend, delay, discontinue, substitute, or cancel subscription shipments due to inventory limitations, supplier disruptions, regulatory changes, legal restrictions, or other circumstances beyond our control.

If shipment to a subscriber’s location becomes restricted or prohibited under applicable law, we may immediately suspend or terminate the subscription without liability.

11. Subscription Abuse Prevention

We reserve the right to terminate any subscription obtained or maintained through fraud, abuse, misrepresentation, account manipulation, chargeback abuse, or conduct intended to circumvent these Subscription Terms. Upon termination for abuse, any locked-in or promotional subscription pricing shall immediately cease, and no refund of prior charges will be issued.

12. Customer Acknowledgment

By enrolling in a subscription, you acknowledge and agree that:

• The subscription automatically renews at the selected frequency;
• A minimum of two (2) completed billing cycles is required before cancellation is available;
• Future recurring charges will occur unless the subscription is cancelled after the minimum commitment period;
• Cancellation does not affect orders that have already been billed;
• The first two subscription orders are not eligible under the Satisfaction Guarantee;
• Subscription pricing may not be combined with other discounts or promotional offers; and
• Pausing, skipping, and product modifications are available at any time through your account dashboard.

13. Changes to These Terms

We may update these Subscription Terms from time to time. Updated terms become effective upon posting. Continued participation in the subscription program after updated terms are posted constitutes your acceptance.

14. Contact Information

Whole Earth Group, LLC d/b/a Whole Earth Gifts

4108 SW Green Oaks Blvd. #173176
Arlington, Texas 76003

Phone: 1-888-695-7286

Email: support@wholeearthgifts.com

Website: www.wholeearthgifts.com