ORDER TRACKER

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

FREE SHIPPING

Free shipping in the United States on all orders.
Free shipping to Canada on all orders over $49.
Orders to Canada below $49 ship for a flat $10.

SAME DAY SHIPPING

All orders completed Monday - Saturday by 2:00 pm will be shipped the same day.
Orders submitted after 2:00 pm will be shipped the following day.
(US Central Standard Time | Sunday shipping not available)

EXPEDITED SHIPPING

If for any reason you have specific shipping requests, don't hesitate to let us know what you need and we'll take care of it.
Probably best to Call or Live Chat, but however you prefer to get in touch with us is fine. See hours and contacts below or on the Contact Page.

SHIPPING LOCATIONS

All products ship from Arlington, TX., right in between Dallas & Fort Worth.
We ship to all states in the US except for; Alabama, Arkansas, Indiana, Rhode Island, Vermont & Wisconsin.
We ship to all remaining states in the US, with the exception of the following locations;
Oceanside, CA., San Diego, CA., Jerseyville, IL., Alton, IL., Edwardsville, IL., and Columbus, MS.
We ship to all Canadian territories.

INTERNATIONAL SHIPPING

We will ship to any country outside the US & Canada that does not prohibit the delivery of any product ordered.
To establish an International account, email us and we'll get you set up.
We offer flexible shipping and an array of payment methods to make your international shopping and shipping a breeze.

SHIPMENT TRACKING

All orders come with tracking.
Once your order has shipped, you'll receive your tracking number in your confirmation email.
From there you can link to our tracking page and get updates, view your order or contact us if you need anything.
Or you can go to the Orders section of your Account page and view your tracking. If you checked out as a guest, tracking can be accessed in your shipping confirmation email. Or you can enter your order# and email in the tracker above to retrieve your order and tracking info.

CHANGES TO ORDERS

If you need to make order changes regarding products, quantities, shipping addresses, or anything else, get in touch with us as soon as you possibly can.
If your order has not shipped we will be able to make the changes for you, no problem.
If your order has already shipped, let us know anyway and we'll figure out the best way to get you taken care of.

Thanks and let us know how we can help you!

Live Chat | 888.MYKRATOM
8a-10p CST | 7 Days a Week
shipping@wholeearthgifts.com