PRIVACY POLICY
Whole Earth Group, LLC d/b/a Whole Earth Gifts
www.wholeearthgifts.com
Last Updated: June 4, 2026
This Privacy Policy describes how Whole Earth Group, LLC d/b/a Whole Earth Gifts (“Company,” “we,” “us,” or “our”) collects, uses, and protects information in connection with your use of www.wholeearthgifts.com and related services. By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly, including:
-
- Name, email address, billing and shipping address;
- Date of birth and government-issued identification (for age and identity verification);
- Phone number;
- Payment information (processed securely by our payment processors; we do not store full card numbers);
- Order history and purchase activity;
- Subscription enrollment and status;
- Rewards program activity; and
- Communications with our customer support team.
1.2 Information Collected Automatically
We automatically collect certain technical information when you visit our website, including:
- IP address and approximate location;
- Browser type, device type, and operating system;
- Pages visited, referring pages, and time spent on site;
- Cookies and similar tracking technologies; and
- Fraud prevention signals and behavioral data.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders;
- Verify age and identity as required by applicable law;
- Manage subscriptions and recurring billing;
- Operate the rewards program;
- Prevent fraud, abuse, and unauthorized account activity;
- Provide customer support;
- Send transactional communications (order confirmations, shipping updates, account notices);
- Send marketing communications, subject to your preferences; and
- Comply with legal obligations and respond to lawful requests.
3. How We Share Your Information
We do not sell your personal information. We may share limited information with trusted third parties solely as necessary to operate our business, including:
- Payment processors (for billing and fraud prevention);
- Shipping carriers and fulfillment partners (for order delivery);
- Age and identity verification services;
- Fraud prevention and security service providers;
- Analytics and website service providers; and
- Legal or regulatory authorities when required by law or valid legal process.
Any third parties with whom we share information are required to handle it in a manner consistent with this Policy and applicable law.
4. Age and Identity Verification Data
Because our products are subject to age restrictions that vary by jurisdiction, we collect government-issued identification for verification purposes. This information is used solely to verify eligibility and is handled with heightened security measures. We retain verification data only as long as necessary to satisfy legal and operational requirements.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze site traffic, support fraud prevention, and deliver relevant content. You may adjust cookie preferences through your browser settings, though doing so may affect site functionality.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
7. Data Retention
We retain personal information for as long as necessary to provide services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and prevent fraud and abuse. Retention periods vary based on the type of information and applicable legal requirements.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your personal information;
- Request correction of inaccurate information;
- Request deletion of your personal information; and
- Opt out of marketing communications.
To exercise any of these rights, contact us at support@wholeearthgifts.com. We will respond in accordance with applicable law. We may deny or limit requests where data is required for fraud prevention, legal compliance, dispute resolution, or other legitimate operational purposes.
9. Marketing Communications
If you have opted into marketing communications, you may unsubscribe at any time by following the unsubscribe link in any email or contacting us directly. Opting out of marketing does not affect transactional communications related to your orders or account.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date at the top of this document. Continued use of our website or services after an updated Policy is posted constitutes your acceptance of the changes.
12. Contact Information
For questions, requests, or concerns regarding this Privacy Policy:
Whole Earth Group, LLC d/b/a Whole Earth Gifts
4108 SW Green Oaks Blvd. #173176
Arlington, Texas 76003
Phone: 1-888-695-7285
Email: support@wholeearthgifts.com
Website: www.wholeearthgifts.com
